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Interim Director of Engagement

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Interim Director of Engagement

Crossing the traditional boundaries of income generation, beneficiary marketing and service delivery our Beneficiary and Supporter Engagement Programme was newly established earlier this year. You will orchestrate the programme, helping us to deliver insight-led support journeys for those affected by stroke and engaging stroke-connected audiences in life-long relationships with our cause.

This post-holder directly manages our Supporter Data, Experience & Insight and Individual Giving teams whilst overseeing Beneficiary Engagement via a matrix structure. They also play an active role as part of our cross-organisation senior leaders group.

You will need to be a very special person to succeed in this role, with demonstrable empathy and creativity - applying the most up to date direct response communications techniques in the service of stroke survivors and their families. You will also need to be committed to delivering a sustainable programme of individual supporter income growth and outstanding supporter care.

The programme is just emerging and so whilst only in the driving seat for 12 months, you will have a unique opportunity to shape its future, drawing upon skills and expertise from across the organisation and with external partners.

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