Welcome!
This month we have a bumper edition of our newsletter, as we're running a seminar on AWR, have some new additions to the team, and you get to tell us what you really think of us(!) in our Customer Feedback Survey. We also took part in The Stroke Association's Halloween Howler and you can also have a free lunch on us thanks to forum3. Plus in this month's Speakers' Corner, the Epilepsy Society tell us about their new approach to dealing with an increase in volunteers.
Could you be a contributor in our Speakers' Corner? We need new contributors who have something to say about the sector. If you are interested email marketing with a brief outline of your editorial piece.
Kind regards,
The Charity People team
| AWR in Practice Seminar |
The Agency Workers Regulation came into effect on 1st October, however, there is a lot of uncertainty and ambiguity about how this will affect NFPs and what they need to do to comply. To help answer some of your key questions around AWR, we are partnering with leading third sector solicitors firm, Hempsons, to create a seminar that will clarify:
- What are the legal implications of AWR for your organisation?
- What do you need to do to prepare for the impact of AWR?
- What recruitment strategies can you employ to mitigate the impact of AWR?
- What to look for from your recruitment suppliers in respect of AWR?
AWR In Practice Seminar
Wednesday, 23rd November 2011
10.00am until 12.00pm
Central London
Refreshments will be provided
Places are free but strictly limited, so please register ASAP to confirm your place.

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| How are we doing? |
We really value your opinion at Charity People and are keen to hear what you think about us.
We are also interested in how we rate against our competitors and in identifying what, you think, makes a recruitment consultancy an exceptional one.
Please take a few minutes to complete our Customer Feedback Survey.
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| Have a free lunch on forum3! |
forum3 are running 4 information briefings with lunch every Thursday in November from the 10th. If you'd like to come along and find out more about the event and how it could help
you recruit volunteers en masse and cut your recruitment costs then email Ravi at raviz@forum3.co.uk today.
The sessions on 24th November and 1st December will include speakers talking about social media and recruitment and are expected to fill up quickly so book your place today. The events are free, refreshments are provided and bookings taken on a first come first served basis.
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| New Team Members |
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Danielle Lock
Consultant - Temps Division |
Martin Bartlett
Senior Consultant |
Danielle has joined the temps team to provide quality admin, secretarial and support temps specifically to housing and debt organisations. Danielle has 10 year's experience in recruitment — from in-house HR to agency.
Contact Danielle |
Martin comes to us with 7 year's not-for-profit recruitment experience and will specialise in recruiting fundraising professionals up to a salary of £40,000.
Contact Martin |
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| Spooky! |
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| Top Candidates |
| Receptionist |
Membership & Events Manager |
Volunteer
Co-ordinator |
This clinic receptionist has solid experience of reception, customer service, administration and office management.
Very personable, this candidate keeps their cool under pressure.
Available for temp roles.
£9 p.h.
Contact Sara |
This membership manager has extensive expertise in managing, planning, developing and delivering a variety of projects and events for professional bodies. With over 10 year's experience this candidate has excellent communication and inter-personal skills.
Available for perm roles.
£35,000 p.a.
Contact Julian |
This volunteer co-ordinator has worked providing the full range of volunteer management duties including policy creation, organising events, database management and training and developing volunteers. Having also been a volunteer this candidate understands their motivations.
Available for both temp and perm roles.
£16,000 p.a. or £10 p.h.
Contact Sara |
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| Speakers' Corner |

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Valuing and Supporting Volunteers
Bridget Gardiner
Director of Fundraising and Marketing
Epilepsy Society
Volunteers are the backbone of the voluntary sector. At Epilepsy Society our volunteers are a valued, and valuable, resource. They help us put the 'national' into our outreach work, and we estimate their value to us is something in the region of £320,000 a year.
Thanks to the government's vision of a Big Society, the current economic situation and the fact that 2011 is the year of the volunteer, we have seen a huge upturn in the number of people looking for volunteering opportunities. |
A recent story in the Kent press, looking for volunteers to provide an information service in local hospitals, netted around 30 enquiries — a thousand per cent increase on any previous response.
A fantastic result — but one that has left us with a headache. Just how would we manage the surge in interest as well as people's expectations? Over the 11 years we've been running our regional services we've found that a high number of our volunteers are people with epilepsy who, because of their condition, have found it difficult to find paid employment.
So, we're currently working on a different approach to volunteering and recruiting volunteers. The starting point has been a new volunteering strategy, recognising that volunteering is a virtue, enhancing the work of frontline staff. We're producing a generic volunteer agreement and handbook. Whatever the role, we need to operate within rules and boundaries. We're changing our volunteer recruitment procedures too. Previously a member of staff would have met volunteers individually — a type of informal 'interview'. The numbers involved now mean that we are piloting initial group meetings for people interested in our volunteering opportunities. In the two hour sessions we're able to introduce people to our work, what's involved and educate them a little about epilepsy.
If, after that session, they are still interested then we invite them to submit an application and meet with one of our regional managers before undergoing more comprehensive epilepsy training. And if the role they apply for turns out not to be the right one for them — we'll do our best to find an alternative.
The positive feedback we receive from our volunteers suggests this is the right approach. They value the fact that they are valued. Many tell us of the confidence they gain from the trust and importance we place in them. They find volunteering rewarding and meaningful. And if they leave us to take up paid employment (and I am pleased to say that some do, armed with their new-found skills and confidence) — we're left with mixed emotions — happiness tinged with sadness.
For more information
Epilepsy Society: www.epilepsysociety.org.uk
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Do you have any comments about this month's article? Email us with your comments and they may appear in next month's newsletter.
Are you interested in being in our Speakers Corner? Email marketing with a brief outline of your editorial piece. |
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